And Disney saw that it was good, so it created FastPass+.įastPass+ is the digital version of the original FastPass. In the beginning (or at least in 1999), there was FastPass, a reservation system that allowed you to choose a ride, get a “reservation” and jump almost to the front of the line. In a perfect world, this thread will serve as a resource that anyone can comment on with their ideas.) (Note: While I can give you a number of tips, there is no way that any person can list everything there is to know about FastPass+. How you manage them, however, is up to you, and there are still plenty of ways to “work the system.” FastPass+ is one of them. Nevertheless, no matter how good they are, you’re going to be waiting in some lines, particularly if you show up on a weekend or during a holiday period. Disney invests millions of dollars every year in logistics, and it shows. With close to 20 million visitors per year, the Magic Kingdom is one of the most visited sites in the world, yet everything seems to run smoothly. And everyone smiles, no matter how hot it gets.īut I would argue that one of the big keys to Disney’s success is something you’re not aware of as you experience it: line management. Every character is always “on,” every employee knows where every ride in the park can be found. The obvious one is customer service training. As far as I can tell, Disney has earned its reputation as the happiest place on Earth by doing two things better than everyone else, one obvious, one less so. After all, Tom Brady doesn’t shout, “I’m going to Six Flags Magic Mountain!” after winning the Super Bowl. You don’t need a blog post to know that Disney World is one of the most popular tourist destinations in the world.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |